Evaluation of an Underperformed Benchmark – Eye Examinations NHS FPX 6004 Assessment 1 Dashboard Metrics Evaluation

This complication affects the blood vessels in the retina, leading to vision impairment or blindness in later stages. Such complication not only diminishes individuals’ quality of life but also imposes a burden on the community in terms of increased healthcare costs and the need for additional support services for those with vision impairment. Regular eye examinations in diabetic patients can assist in the early detection of the complication (Kropp et al., 2023). This can improve the quality of care provided by the MMC and the interprofessional team as they can timely initiate interventions to prevent the progression of the condition and the cascading effects of vision loss and promote the overall well-being and productivity of the community.

Incorporating eye examination and addressing the underperformed benchmark can lead to holistic and patient-centered care (Pardhan et al., 2023). This way, the organization will demonstrate its efforts for effective diabetes management and the well-being of individual patients and community members. Patients will adhere to recommended treatments and screenings, perceiving a comprehensive approach to their care.

Ethical and Sustainable Actions to Address the Underperformed Benchmarks

To effectively tackle the underperformance in eye examination, MMC should undertake several ethical and sustainable actions to improve the quality of care and the organization’s performance. The group of stakeholders that will act on improving the benchmark metric are clinical staff (eye specialists, optometrists, nurses), the administrative team, the quality improvement and compliance monitoring team, and patients and their families. Clinical staff should take action as it is within their role description to provide eye exams and comprehensive care to the patients. Administrators should take action because they can ensure they manage and make necessary resources available within the organization.

They will also ensure the efficient scheduling of appointments and develop policies within the organization. Simultaneously, the quality improvement team should take action because it is their responsibility to ensure that the organization complies with benchmarks and is committed to patient safety and well-being. Lastly, patients and their families are essential to this plan, as their actions and involvement are necessary to ensure the plan is adequately accomplished. Their adherence to self-management and screening appointments is crucial for improving benchmark underperformance. 

NHS FPX 6004 Assessment 1 Dashboard Metrics Evaluation

The ethical and sustainable actions that can be initiated to address the benchmark shortfalls are: 

1. Patient Education: A study by Mohammad et al. (2021) showed that the awareness of regular eye examination is significantly lower in patients regardless of the high prevalence of retinal problems. Following the ethical principle of autonomy and informed decision-making, it is imperative to provide patients with adequate education and knowledge about the importance of eye examinations, including the potential consequences of not getting screened, and empower them to make informed choices about their health. 
2. Adequate Resource Allocation: Adequate resources are necessary to perform such tests. The stakeholders’ primary responsibility is to allocate resources appropriately, including necessary equipment and human resources. This is to ensure that eye examinations can be conducted promptly and efficiently. This action is based on the ethical principles of justice and fairness. 
3. Staff Education: Under the ethical principle of beneficence, it is essential to provide continuous training to healthcare staff to stay updated on the cutting-edge developments in diabetes-related eye health, ensuring that patients receive the topmost standard of care and are benefiting from the healthcare developments (Lima et al., 2019).

References

AHRQ. (n.d.). National Healthcare Quality and Disparities Reports (NHQDR). NHQDR Data Tools | AHRQ Data Tools. https://datatools.ahrq.gov/nhqdr?count=2&tab=nhqdrnabe&type=subtab 

Capella University. (n.d.). Vila health: Dashboard and health care benchmark evaluation. https://media.capella.edu/CourseMedia/nhs6004element17010/wrapper.asp 

Kaur, G., Chauhan, A. S., Prinja, S., Teerawattananon, Y., Muniyandi, M., Rastogi, A., Jyani, G., Nagarajan, K., Lakshmi, P., Gupta, A., Selvam, J. M., Bhansali, A., & Jain, S. (2022). Cost-effectiveness of population-based screening for Diabetes and h